Last Updated: February 2025
Welcome to DRAGON-FLY TRAVEL ("we," "us," or "our"). By accessing or using our website at https://dragon-flytravel.com/travel-agency (the "Site"), you agree to abide by and be bound by these Terms and Conditions. If you do not agree with any part of these terms, we ask that you refrain from using the Site.
Acceptance of Terms
By accessing the Site, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Site on behalf of a business or other organization, you represent that you have the authority to bind that entity to these Terms.
Booking Terms & Conditions
When booking travel services through our platform, you agree to the following:
Reservations are subject to availability and are not confirmed until you receive a written confirmation from us.You are responsible for reviewing all booking details and ensuring their accuracy.Cancellations and refunds are subject to the policies of the respective travel service providers. Fees may apply.Modifications to bookings may incur additional charges and are subject to availability.
Third-Party Services Disclaimer
Our platform facilitates bookings with third-party travel providers (e.g., airlines, hotels, tour operators). We act solely as a booking agent and are not responsible for the actions, omissions, or quality of services provided by third-party vendors. Any disputes or issues with third-party services must be addressed directly with the service provider.
Payment Terms
Payments are processed through secure methods as outlined during the booking process.
Travel Requirements
You are responsible for obtaining all necessary travel documents, including passports, visas, and any required health documentation.You must comply with travel advisories, restrictions, and entry requirements set by destinations and service providers.Health and safety measures, including vaccinations and insurance, are your responsibility.
Limitation of Liability for Travel Disruptions
We are not liable for disruptions to travel caused by unforeseen circumstances, including but not limited to natural disasters, government actions, pandemics, or other force major events. In such cases, our role is limited to assisting with rebooking or providing relevant information from third-party providers.
Insurance Recommendation
We strongly recommend purchasing travel insurance to protect against unforeseen events, including trip cancellations, medical emergencies, and other travel-related risks. It is your responsibility to secure appropriate coverage.
User Responsibilities
You must provide accurate and complete information during the booking process.You must comply with the terms and conditions of third-party service providers, including adherence to check-in times, baggage policies, and conduct during travel.
Intellectual Property Rights
All content on this Site, including but not limited to logos is owned by DRAGON-FLY TRAVEL or our content providers and is protected by relevant copyright, trademark, and other intellectual property laws. Images used within the travel agent booking travel funnel are sourced from public domain libraries, including providers such as Pexels. These images are licensed under public domain or equivalent licenses, allowing for free use, modification, and distribution without the need for attribution. While we provide these images as part of our service, we do not claim ownership of them. Users are encouraged to verify the public domain status if using or modifying the images outside of the provided funnel.
Promotional Communications
We may send you promotional communications, such as newsletters, special offers, and updates about our services. By opting in, you agree to receive these messages. You may unsubscribe at any time by following the instructions in each communication.
Opt-In Consent
To receive promotional content, you must provide your contact details, such as your email address, voluntarily. By opting in, you consent to receive updates, travel insights, and other information we believe may interest you.
Permitted Use of the Site
You agree to use the Site solely for lawful purposes and in a manner that does not infringe on or restrict others' rights. Unacceptable use includes, but is not limited to, harassment, impersonation, or any conduct that could harm other users.
Limitation of Liability
Under no circumstances shall DRAGON-FLY TRAVEL be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or our services. This includes, but is not limited to, losses related to profits, goodwill, or other intangible impacts.
Amendments to Terms
We reserve the right to amend these Terms at any time. Any modifications will be effective immediately upon being posted on the Site. Continued use of the Site following such changes implies your acceptance of the revised Terms.
Governing Law
These Terms are governed by and shall be interpreted under the laws of United States, US, without regard to its conflict of law provisions.
Contact Information
If you have any questions regarding these Terms, please contact us at (432) 413-8600.
By using our Site, you confirm that you have read, understood, and agreed to these Terms and Conditions.